FAQ

Is CityPodguide an audio or video guide?
CityPodguide is available as an audio and a video guide. For more information, check out our Online store where you can download the CityPodguide audio and video guides immediately after your payment. More...

Which players/devices are supported?
The downloads are available in the following file formats:
- m4v for iPod or iPhone (video)
- mp3 for any mp3 player (audio)
- 3gp for a variety of mobile phones and PDA devices (video)
- wmv for Windows (Mobile) comaptible devices, such as Pocket PCs (video)

Through these four variants, compatibility with most of today’s portable audio and video players (portable media players) is achieved. To choose the right file format, please refer to the user manual of your player/device.

Can CityPodguide be tested?
Yes. Here you can download trial demos. Try CityPodguide right now on your device!

What are Portable Media Players?
Portable media players are portable music players for audio and/or video files. For example, one of the best-known and very popular devices is the iPod from Apple.

How much does CityPodguide cost?
CityPodguide is offered in different packages. For more information, please check our Online store where you can immediately download the CityPodguide audio and video guides after your payment. More...

In which languages is CityPodguide available?
CityPodguide is offered in German and English. Continue to Online store...

Which payment options are available?
With payment in advance, you can pay with all major credit cards and PayPal. Online payment is handled safely and reliably. You mustn’t have a PayPal account to pay online by credit card!

Why do you have to register to buy CityPodguide products?
After your payment you will receive an email with a download link to download the purchased product. Therefore it is important that the data has been entered correctly (including the email address), so that we can send you the link to download the product.

How do you come to the audio and video files?
Upon receipt of your payment you will immediately receive an email with a link to download the purchased product. Once the file is completely downloaded, you must unzip this file. Copy this file to an empty directory on your hard drive (eg "CityPodguide") and double-click the zip file. If necessary, follow the instructions on your screen.

CityPodguide2go - what is it?
With CityPodguide2go you make your mobile phone into a navigation device for Vienna - an ideal complement to the CityPodguide audio and video guides. "Where am I? What sights are near me, where is the nearest coffeehouse, and how do I get there?" For these and many other questions CityPodguide2go will find the right answer for you. CityPodguide2go also works with devices without GPS. And the best: CityPodguide2go is completely free of charge! You can find further information about CityPodguide2go here.

Why can you book hotels over CityPodguide?
Based on our work, we have an excellent network of contacts in the tourism industry. Together with our partner booking.com it is possible for us to offer sensational low rates for your next hotel stay. So what are you waiting for? Book all your future hotel stays here.